Your privacy matters to us. This policy explains, in plain language, what information Life Vitality Health collects, why we collect it and the choices you have.
Who We Are
Life Vitality Health is a whole-person health centre offering medical, dental, nutrition, fitness and wellness services to our community. This Privacy Policy explains how we collect, use, protect and share information when you use our website, book an appointment or subscribe to our newsletter.
Information We Collect
We only collect the information we need to help you:
- Contact details you give us, such as your name, email address and phone number
- Health information you choose to share when enquiring about or receiving treatment
- Appointment preferences and the service you are interested in
- Basic technical information such as your browser type and the pages you visit on our site
How We Use Your Information
Your information helps us to:
- Respond to enquiries and arrange appointments with the right specialist
- Provide, coordinate and improve your care
- Send newsletters and health updates you have asked for
- Keep our website secure, functional and easy to use
- Meet our legal, professional and record-keeping obligations
Cookies and Site Analytics
Our website may use cookies and similar technologies to remember your preferences and understand how visitors use our pages. You can block or delete cookies in your browser settings at any time; some parts of the site may then work less smoothly.
Sharing Your Information
We never sell your personal information. We share it only with clinicians and team members involved in your care, trusted service providers who help us operate the website and newsletter, or where the law, a regulator or a court requires us to do so.
How We Protect Your Data
We use administrative, technical and physical safeguards to protect your information, including restricted access, secure storage and staff training. No method of transmission over the internet is completely secure, so please avoid sending sensitive medical details through the website contact form.
How Long We Keep Information
We keep personal information only as long as it is needed for the purpose it was collected, or as required by applicable healthcare and record-keeping rules. When it is no longer needed, we securely delete or anonymise it.
Your Rights and Choices
Depending on where you live, you may have the right to:
- Request a copy of the personal information we hold about you
- Ask us to correct information that is inaccurate or incomplete
- Ask us to delete information we no longer need to keep
- Object to or restrict certain uses of your information
- Unsubscribe from marketing emails at any time
- To exercise any of these rights, contact us using the details below.
Children's Privacy
Our website is intended for adults. Where a child receives care from us, their information is provided and managed by a parent or legal guardian.
Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The current version will always be available on this page.
Contact Us
If you have a question about this Privacy Policy or how your information is handled, please write to us at contact@lifevitalityhealth.com or call the clinic on +1 801-253-1655, and our team will be glad to help.